About WCMS
Established in 2006, WCMS is a workers compensation and industrial relations consulting firm. WCMS provides comprehensive services for the management of workers compensation insurance, work health and safety (WHS) risk and work injuries, including:
- Insurance premium rating and premium minimisation assistance
- Accident prevention and occupational health programme development
- WHS audits
- Accident investigation
- Expert witness opinions
- Rehabilitation and injury management
- Training
- Workers compensation claims management and cost control
- Insurer liaison and supervision
- Industrial relations assistance
Our Clients
At WCMS, we have clients from a diverse range of industries. This has allowed us to develop superior skills in dealing with issues from all major industries,including all levels of Government.
Our dedication to superior service has allowed us to develop lasting relationships with our clients.
How we work
WCMS takes a team approach to the management of workers compensation, as we have found that this delivers the best results.
Once a programme of services has been agreed, we liaise with the client’s nominated personnel and any other required participants, then work towards achieving the goal in a collegiate way. This service delivery model enables us to adapt to the often changing circumstances we encounter once a project has commenced.
Our People
Richard Gilley - Principal
Richard has a business degree from UNSW, a Diploma in OH&S and is a WorkCover approved Return to Work Coordinator Trainer. He has lectured at the University of Western Sydney and University of Technology on WHS and Workers Compensation, and also at UNSW on Insurance Management and Operations. Richard is a member of a number of professional associations, including the Australia and New Zealand Institute of Insurance and Finance, the Australian Institute of Risk Managementand the Institute of Management. He was also the President of the Safety Institute of Australia (NSW Div). Richard has in excess of 30 years experience in Risk Management, including 25 years assisting employers manage workplace injuries and workers compensation.
Louise Crawford –
Senior Consultant and Account Manager
Louise has over 8 years experience in the Workers Compensation industry. Her current role involves the provision of technical expertise across various industries, including Hospitality, Manufacturing and Transportation. Prior to this role, Louise was seconded to the State Government of South Australia to assist in the implementation of the State’s sole insurer scheme. Her primary role was the management of long-term workers compensation claims. Louise has worked as an Early Action Manger within one of Australia’s largest Insurance companies and more recently a Return to Work and Rehabilitation Manager.
Alex Cullen – Assistant Account Manager
Alex has 3 years experience working with WCMS and has filled a number of administrative roles including Referral Coordinator for major workers compensation claims. She is currently completing her PIEF Certificate 4 in Personal Injury Management (Return to Work) and is responsible for much of the claims analysis reporting WCMS provides for its clients.